MVP Demo — For University Review

Your voice shapes
CEU's academic excellence

FeedForward is a secure, anonymous feedback platform exclusively for CEU students. Rate professors and courses, help improve teaching quality, and build a culture of constructive academic dialogue — all compliant with GDPR and CEU data-protection policy.

100% Anonymous submissions
GDPR Compliant by design
2 Feedback types
CEU Students only
What FeedForward offers

Built for meaningful academic feedback

A structured, trusted channel between CEU students and the institution — emphasising transparency, anonymity and actionable insights.

Professor Feedback

Evaluate teaching quality, clarity, availability and engagement across structured rating dimensions and free-text comments.

Course Feedback

Rate course design, workload, materials, learning outcomes and relevance — giving departments data to continuously improve curricula.

Verified Access Only

Registration requires a valid @student.ceu.edu email address, ensuring that only current enrolled students can participate.

Privacy by Design

Feedback is anonymised at submission and never linked to student identity in reports. Data is processed under GDPR Article 6(1)(e).

Institutional Dashboards

Aggregated, anonymised analytics are shared with department heads and the Academic Council to inform quality assurance decisions.

Time-limited Windows

Feedback is open during defined periods per semester, preventing campaign abuse and aligning with course evaluation best practices.

Process

How it works

Register

Sign up with your @student.ceu.edu email. We send a one-time verification link — no password stored.

Select

Choose to give professor feedback or course feedback for a term you've attended.

Rate & Comment

Answer structured rating questions and add optional free-text feedback. All responses are anonymised.

Impact

Aggregated insights are reviewed by the Academic Council and shared with faculty each semester.

Student voices

What students say

"Finally a feedback system that doesn't feel like a bureaucratic form. The interface is clean and I actually feel like my input matters."

MS Business Analytics, 2025–26

"Knowing my feedback is completely anonymous made me more honest. I hope this becomes the official CEU system."

MA Political Science, 2025–26

"The professor and course split makes it much easier to give targeted feedback rather than cramming everything into one form."

LLM Legal Studies, 2024–25

Ready to make your feedback count?

Register in under 60 seconds with your CEU student email. No app download required.

Submit Feedback

What would you like to review?

Choose a feedback type and complete the form. All responses are anonymous.

Your identity is protected

Feedback is anonymised before storage. No personally identifiable information is retained beyond the verification step. Reports are aggregated only.

Compliance & Privacy

Built to meet CEU and EU standards

FeedForward is designed from the ground up to comply with GDPR, CEU's Data Protection Policy, and Austrian education law — making university approval straightforward.

Regulatory framework

Compliance at every layer

GDPR — Art. 6(1)(e)

Processing is based on a public-interest task — improving the quality of higher education. Data is minimised, and students are informed of their rights at registration.

Data Minimisation

Only the email address is collected to verify eligibility. After verification, it is hashed and not stored alongside any feedback record. Feedback contains no PII.

Full Anonymisation

Submitted feedback is irreversibly decoupled from any student identity before persistence. Reports expose only aggregated statistics — never individual responses.

Institutional Oversight

The platform is operated under the authority of the CEU Academic Council. Dashboard access is restricted to authorised academic staff per department.

Data Retention Limits

Raw feedback data is retained for no longer than 5 years from collection, after which it is permanently deleted. Students may request early deletion at any time.

Access Controls

Role-based access control ensures that professors cannot access their own individual feedback records, only aggregated reports prepared by the Quality Assurance Office.

Student Rights

Students retain the right to access, rectify, and erase their data at any time. A dedicated data-subject request portal is accessible from every page.

@student.ceu.edu Only

Registration is restricted to the official CEU student email domain. This prevents external actors from submitting feedback and ensures all participants are current students.

Audit Trail

All administrative actions (access grants, report exports, deletion requests) are logged in an immutable audit trail available to the Data Protection Officer.

Data Protection Notice

This is a MVP demo for university review purposes. The notice below reflects the intended production policy.

Data Controller: Central European University, Quellenstraße 51, 1100 Vienna, Austria.

Purpose: To collect anonymous structured feedback from enrolled students to support teaching quality assurance and academic programme improvement.

Legal basis: GDPR Article 6(1)(e) — processing is necessary for the performance of a task carried out in the public interest (higher education quality assurance).

Data collected: Student email address (for eligibility verification only; not retained with feedback), ratings (1–5 per dimension), and optional free-text comments. No name, student ID, or demographic information is collected.

Anonymisation: Email addresses are used only to verify eligibility and prevent duplicate submissions. After submission, no linkage is maintained between feedback and the submitting student.

Recipients: Aggregated, anonymised reports are accessible to the Academic Council and, where relevant, department heads. Individual responses are never shared.

Retention: Feedback data is retained for five (5) academic years, after which it is permanently deleted from all systems.

Your rights: You have the right to access, rectify, erase, or restrict the processing of your data, and to lodge a complaint with the Austrian Data Protection Authority (dsb.gv.at). To exercise these rights, contact dpo@ceu.edu.

About the project

Why FeedForward?

A proposal to replace ad-hoc, paper-based evaluation forms with a digital-first, privacy-respecting platform that actually gets used.

The problem

Current CEU end-of-term evaluation forms suffer from low completion rates, generic questions, and no mechanism for students to track whether their feedback was acted upon. Anonymity guarantees are unclear, reducing trust and the quality of input.

The solution

FeedForward provides a dedicated, mobile-friendly web platform accessible with existing CEU student credentials. It separates professor and course feedback, uses structured rating dimensions that map to CEU quality criteria, and provides real-time anonymity guarantees backed by technical controls.

University approval pathway

Phase 1 — Pilot

A controlled pilot with two departments and volunteer professors. Feedback collected under a full DPIA. Results shared with Academic Council.

Phase 2 — Audit

Independent security and privacy audit by CEU's Data Protection Officer. Integration with CEU SSO for seamless authentication.

Phase 3 — Rollout

University-wide deployment, replacing existing paper forms. Ongoing monitoring and a Student Advisory Board to guide future improvements.

Contact

This MVP was developed by a CEU MS Business Analytics student as a proposal for the Academic Council. For questions or to discuss university approval, please contact balint.decsi@student.ceu.edu.